Mailing Software is supplied initially in Demonstration form. This is fully-functional software limited to processing up to 1000 addresses, and enables the customer to verify that the software is suitable for the intended purpose. Any questions arising from tests performed with customers' data should be sent by e-mail (click here). An unlocking code is supplied for each licence purchased which enables full functionality. As customers have the opportunity to fully verify correct operation with their data before purchase, refunds will only be considered in exceptional circumstances.

Bespoke applications and website software development will only be started after the customer's requirements have been agreed. We ask for payments at agreed stages and for demonstrable work carried out; no refunds will be considered under these circumstances.